Welcome aboard, we're thrilled to have you on this voyage!
What is Ruddr?
Ruddr is a software product that helps professional services teams manage and grow their business. We technically fit into the category of Professional Services Automation (or "PSA") software.
Professional services firms are often easy to start (since you just need a single client) but difficult to scale. Growing a firm to 10 employees is fairly trivial, but getting to 100 or 1,000 employees requires greater operational discipline, know-how, and tools. Ruddr helps you get there.
Why did we build Ruddr?
Our founders have spent virtually their entire careers working in professional services firms and building software.
Across our four founders, they have over 50 years of combined experience in the professional services space. They have started, scaled, and advised many firms and know the pain points well. They've held leadership roles in boutiques as well as publicly-traded firms.
Over the years, our founders have used many of the professional services automation products on the market. While there are a lot of choices available, we felt none were creating enough value for customers. Most of the products are complex, cluttered, and expensive. So, we decided to fix those problems and Ruddr was born.
How is Ruddr different?
Ruddr is different than the competition in three primary ways.
1. User Experience (UX). Ruddr has taken the UX bar to a new level within the PSA category. The products from our competitors can sometimes take months to implement and often require significant end-user training. Ruddr takes days to implement and less than an hour of training.
2. Fair Pricing. The PSA category is overpriced. Ruddr is bringing the cost way down with a lower per-user fee and by only charging a fee for billable workspace members. Your non-billable personnel access Ruddr for free (but can't record time or expenses to billable projects). Also, any time you remove a member from your workspace or switch a member from billable to non-billable, we credit your company's Ruddr account immediately for the unused portion of the fees for that member. With Ruddr, you are never "stuck" paying for seats that you aren't using.
3. Customer Satisfaction Obsessed. Our primary mission, every day, is to ensure that our customers are delighted and that they are getting tremendous value from Ruddr. Customer Satisfaction is priority #1 for every person in our company.